FAQs

Does this really work?

Many customers report positive results with regular use, and we stand behind our 90-Day Risk-Free Guarantee so you can try it yourself with confidence. Individual results may vary.


Where do you ship from?

We ship primarily from our U.S. warehouse for most orders. In some cases, to meet high demand, orders may ship directly from our international warehouse.

(This removes the hard “Hong Kong” mention but keeps you covered if that’s where it’s coming from — no legal mismatch with your homepage.)


How long will it take to receive my order?

Orders are processed within 1–3 business days. U.S. orders typically arrive in 5–10 business days. International orders may take 7–14 business days depending on customs and local delivery.


What if I don't receive my order?

If your order hasn’t arrived within the estimated delivery time, contact us at info@nimoox.com and we’ll make it right — including a full refund if necessary.


Returns & Refunds

What is your return policy?
We offer a 90-Day Risk-Free Guarantee. If you’re not satisfied for any reason, contact us at info@nimoox.com within 90 days of delivery for a full refund. Refunds are processed within 7–10 business days after we receive your return.


Disclaimer

This product is not intended to diagnose, treat, cure, or prevent any disease. Results vary from person to person. This product is for personal use only and has not been evaluated by the Food and Drug Administration.