Shipping

Shipping Information

We process orders Monday–Friday within 1–3 business days of purchase.
Once shipped, you’ll receive a tracking number by email so you can follow your order all the way to your door.

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Estimated Delivery

• 🇺🇸 USA: 5–10 business days after processing

• 🌍 International: 7–14 business days after processing (varies by country and customs)

Delivery times are estimates and may vary slightly due to courier delays, weather, or customs inspections.

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Where We Ship From

Most orders ship from our U.S. warehouse, but during high-demand periods we may ship directly from our international facility to speed up delivery.

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Customs & Import Fees

International buyers are responsible for any local taxes or import duties.
We’re not liable for customs delays, but we’ll always help if you run into any issues.

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Delivery Guarantee

We’re not responsible for carrier-related delays, but if your package is lost or doesn’t arrive within the maximum delivery window (15 business days for U.S., 21 for international), we’ll investigate and reship or refund if necessary.

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Need Help?

Our team is here for you — email info@nimoox.com and we’ll respond within 24 business hours.